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Frequently Asked Questions



Why host with hostrime.com?

hostrime.com provides reliable high hosting performance at affordable rates, with 99.9% Network Uptime Guarantee. We offer real 24/7 support. We are dependable host for you business. We deliver to you reliable services at low cost.


What hardware do you use?

hostrime.com only use enterprise-class server level hardware. Our servers are fully optimized and loaded with the latest operating system and software you select at checkout. Our cPanel based shared servers use high speed optimized Xeon CPU's delivering high performance to your web applications! We do not overload our servers, and offering the highest performing hardware to our clients.


Are my resources dedicated?

hostrime.com is non oversold provider. We do not oversell our VPS nodes. Your server resources are guaranteed and dedicated to your VPS.


What support is included with my VPS?

hostrime.com provides support for hardware issues, network issues and anything relating to the host machine. You have full root level access to your VPS including reboot and reload your operating system at any time through the VPS control panel. We also offer limited additional support elements such as hardening your server, setting up a firewall, troubleshooting and customizing server software components such as Apache, Mail, MySQL and anything part of the operating system if VPS ordered with cPanel


When my account be activated?

Normally shared/reseller hosting accounts are activated shortly after order but based on the payment method may takes aditional time. The VPS plans are activated within 24 working hours but may takes aditional time based on payment method.


Do you offer money back guarantee?

Yes, all shared, reseller, master reseller comes with 15 days money back gurentee unless otherwise asked in promo. Please note, certain extra addons like SSL certificates, aditional IPes, script install fee etc are non refundable. The VPS plans are non refundable due to nature of the product and to prevent abuse.


Do you offer trials?

Due to abuse issues we don't offer trials but you can avail moneyback gurentee.


What payment methods do you accept?

We accept, PayPal, Credit Cards via 2checkout.com. We also accept Moneybookers on request.



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